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ABB launches pulp and paper-specific instrumentation business portal

September 30, 2022  By P&PC Staff

ABB is launching an L&W-specific extension of its existing myABB portal. The new portal takes the best of the current tool and synchronizes it with customers’ L&W installed base. Known as myABB for L&W, the portal aims at helping mills manage the maintenance, calibration and lifecycle requirements of ABB’s lab devices.

The new myABB for L&W portal offers round-the-clock access to ABB experts through a self-service, web-based tool. The tool provides a real-time, 360-degree view of all the detailed documentation and lab interaction about the service and lifecycle management of the L&W installed base. This is accessed through a customizable interface that also provides visibility of other ABB equipment across a mill’s larger installed base, such as their control system.

“myABB for L&W will feature the latest information and documentation for an L&W installed base, in the form of a 24/7 accessible, web-based database with customer-specific content for lab equipment not found anywhere else in the industry,” said Per Sandstrom, product line manager of lab and process testing measurements for ABB pulp and paper. “myABB opens the door to a digital service journey by using data and technology to gain a better understanding of how well lab equipment is functioning. We are proud to help our pulp and paper customers manage their L&W installed base more easily and ensure the longest lifecycle and most efficient service management.”


The company notes that myABB for L&W is designed to increase productivity and efficiency. It will save mills time when locating maintenance and service documentation and history. The tool allows lab technicians to have up-to-date information for everything related to the entire L&W installed base, including lifecycle changes, spare parts, service agreements, calibration reports and support cases. Mill teams receive notifications about upcoming necessary services, plus any spare parts or changes required for their installed base.

myABB for L&W is available for purchase as part of an ABB Pulp and Paper Care service agreement. ABB is offering it in two different options.

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