APRIL gets new customer service improvement software

P&PC staff
July 17, 2018
By P&PC staff
July 17, 2018 – Greycon, a leading provider of production planning, forecasting, scheduling and manufacturing execution systems, is outfitting the APRIL Group with new planning software to improve its customer service.

The APRIL Group, one of the largest makers of pulp and paper products in the world, will integrate the "opt-Studio" with its enterprise resource planning and manufacturing execution systems. Greycon worked together with the APRIL Group and Accenture to deliver this solution.

Praveen Singhavi, president, APRIL Group, said, “In order to continue to meet customer demand and deliver high levels of customer service, we have integrated opt-Studio with our existing solutions. opt-Studio has improved end-to-end visibility of our sales orders, while being able to better optimize paper production (block planning) and finishing area scheduling.”

Vassilis Gkamouras, senior consultant at Greycon said, “APRIL Group is one of the most efficient pulp and paper mills in the world. The project was divided in three phased roll-outs to enable quick deployment of capabilities and took 14 months to complete.”

“The roll-out required expertise in global project management, change management, supply chain enablement and systems integration," he said. "The project was delivered on-time, in-full and within budget due to excellent team work between the partners involved.”

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